Website privacy notice

This notice describes information used to operate the AL HADEETH online store, checkout and account features. For online orders, we process contact details, delivery addresses and order information to handle the order, payment and delivery.

When you create an account, we process your email address and authentication information. Your profile may include a name, phone number and language preference that you choose to provide. If you use saved addresses, a cart or a wishlist, we store the information needed for those features and your saved preferences.

The website uses cookies and browser storage to maintain sign-in sessions, remember selections and support essential functionality. Technical information associated with website requests helps us deliver the service, diagnose problems and protect accounts. You can manage cookies and storage in your browser; restricting them may affect sign-in and saved selections.

We use necessary infrastructure providers for website hosting, account authentication, data storage and transactional email. Those providers process information needed to operate these services. Online payments are processed through Nomod Hosted Checkout. We share the order reference, amount, purchased items and customer contact details needed to create and verify the checkout. Card details are entered on Nomod’s hosted checkout rather than in the AL HADEETH website’s checkout form. This notice does not describe newsletter marketing or a marketing-profiling programme.

Clicking a WhatsApp or Instagram link opens a third-party service. Its own terms and privacy practices may apply. You decide whether to continue and what to send. The WhatsApp link uses a general greeting and does not insert information from your account.

We use access controls and session safeguards to help protect information. No online system can be guaranteed completely secure. Keep your sign-in details private and tell us if you believe your account has been accessed without permission.

You can review available profile and address details in your account. For privacy questions or requests concerning access to, correction of or deletion of your information, email info@alhadeeth.ae. We may need to confirm your identity before handling a request. Do not send your password or verification codes.

We will review this notice as website features change.